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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Aydlett

July 3, 2026

5  out of  5
rating by Valerie Aydlett
"They were so concerned about me leaving,I got a call back. Lisa was phenomenal she worked with me for a couple of moments to get my policy lowered. I’ve called on several different occasions and the the representative was like there’s nothing I can do. I appreciate you for looking out for the consumer LISA"
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Henrique Torres

July 2, 2026

5  out of  5
rating by Henrique Torres
"I have to admit, I really dislike shopping for insurance. But my car insurance had become far too expensive and still wasn’t giving me the coverage I wanted, so I knew it was time to look around.
That’s when I called State Farm, and my experience was completely different from what I’ve had with other insurance companies. Too often, insurance agents sound like they’re reading from a script, with very little interest in understanding what you actually need or making you feel valued as a customer.
Fortunately, we had the pleasure of working with Lisa Hogan. She was professional, patient, knowledgeable, and genuinely enjoyable to talk to. She took the time to go over every detail of the coverage I wanted for my car, answered all of my questions, and never made me feel rushed. By the end of the conversation, she had even convinced me to bundle my homeowners insurance because the coverage and savings made perfect sense.
We hung up the phone with a smile on our faces, feeling confident that we had finally found an insurance agent we can trust and enjoy working with for years to come.
I highly recommend Lisa Hogan and this State Farm agency to anyone looking for excellent service and someone who truly cares about their clients."
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Vikas Darji

July 2, 2026

5  out of  5
rating by Vikas Darji
"Eliana went over my policy and applied the discounts where she could for Steer and Clear. She also helped me remove some drivers so I could save some money on my 6-month premium. Thank you."
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Marisella Oviedo

July 1, 2026

5  out of  5
rating by Marisella Oviedo
"Eliana es mi persona favorita ! No dejo que nadie más me ayude más que ella siempre paciente y con una actitud agradable!"
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erdem ertan

June 26, 2026

5  out of  5
rating by erdem ertan
"Nedija made everything incredibly easy. She was very patient, answered all of my questions, and quickly updated my policy to fit my needs. Excellent communication and outstanding customer service from start to finish. I highly recommend working with her. Thank you, Nedija!"
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Ayas Babu

June 26, 2026

5  out of  5
rating by Ayas Babu
"I had a fantastic experience working with Lisa Hogan at State Farm. Lisa took the time to understand my needs, answered all of my questions, and helped me secure a better rate on my auto insurance. The entire process was smooth, professional, and stress-free. It's clear that she genuinely cares about her clients and goes above and beyond to provide excellent service. I highly recommend Lisa Hogan and her team to anyone looking for great insurance coverage and outstanding customer service!"
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Felecia S

June 26, 2026

5  out of  5
rating by Felecia S
"Nedija is always extremely knowledgeable and helpful. She makes sure that I understand everything about my policy with Ken Dean State Farm. I’ve been a member 10+ years and don’t plan on leaving!!"
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Catrina Greene

June 26, 2026

5  out of  5
rating by Catrina Greene
"I've had nothing but great experiences with Ken Dean State Farm. Every time I call, everyone is friendly, helpful, and professional. It doesn't feel like calling a typical insurance company. The office has a welcoming, hometown feel, and you can tell they genuinely care about their customers. I recently had the pleasure of speaking with Eliana, and she was incredibly patient, knowledgeable, and took the time to answer all of my questions without making me feel rushed. Excellent customer service all around. Highly recommend!"
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C C

June 26, 2026

5  out of  5
rating by C C
"Eliana was a great help with my automobile insurance. She worked diligently to answer all of my questions and made sure I understood everything throughout the process. Thanks to her dedication and effort, my premium went down in the end. I truly appreciate her excellent customer service and would highly recommend working with her"
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Scott Williams

June 25, 2026

5  out of  5
rating by Scott Williams
"Lauren was very helpful with the problems I had. Thank you"
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Ms. Tip

June 25, 2026

5  out of  5
rating by Ms. Tip
"I was stressed and frustrated when I called in. I spoken with Leyla she was very helpful and her calming demeanor helped as well. I'm so happy to a be apart of Ken Dean agency."
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Lisa Wilson

June 25, 2026

5  out of  5
rating by Lisa Wilson
"Leyla was absolutely AMAZING! I told her that if possible, I will request to speak to her every time I have a question or issue. She was patient and so very helpful. She is a true example of customer service."
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Mark Weekes

June 23, 2026

5  out of  5
rating by Mark Weekes
"Called my insurance agent this morning to add a renters policy and tractor policy to my existing auto policy. Spoke to my agent Kris Robinson.... Who is Always a pleasure to speak with. He takes the time to analyze my needs and then gives me options to choose from. He is Never in a rush.... Listens.....
and explains things in English with out he-hawing around. Always courteous, and interested in my needs. When ever I hang up the phone... I always feel better knowing I got the best deal and have a friend in Kris Robinson. I highly recommend him.....
You'll never be sorry!!!
Mark Weekes,"
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Robert Murphy

June 22, 2026

5  out of  5
rating by Robert Murphy
"I received excellent Service and a fantastic quote on my new auto insurance policy from Lisa Hogan. I highly recomment State Farm. My new auto insurance policy is saving me $94 per month!"
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Aimee

June 20, 2026

5  out of  5
rating by Aimee
"Today I called Statefarm to ask a question about my policy and some discounts. And I spoke with Kris R and he was absolutely amazing. He was so efficient got everything done so fast. Answered my questions. I even had to call back one more time because I forgot to ask him something and he was so nice and knowledgeable. Thank you so much."
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Dorothy Gabriel

June 18, 2026

5  out of  5
rating by Dorothy Gabriel
"Leyla was so patient helpful and thorough. She put me at ease from the minute she answered. She is a valuable part of your team.
Thanks so much"
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Nita Johnson

June 17, 2026

5  out of  5
rating by Nita Johnson
"I came to the office this morning and met with Eliana. She was very professional, pleasant, and thorough. Eliana took care of my issue right away. We need more people like Eliana with awesome customer service skills to work with clients."
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Ally Gurrera

June 16, 2026

5  out of  5
rating by Ally Gurrera
"Nedija was amazing and extremely helpful!"
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Lester Carlisle

June 15, 2026

5  out of  5
rating by Lester Carlisle
"Eliana did a good job following up with me today! I appreciated her friendly professionalism!"
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Rivelino Leconte

June 15, 2026

5  out of  5
rating by Rivelino Leconte
"Alessandra is the best agent that I've seen she made my needs for my car coverage. Thank you so much"
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Jeffson michée ISAAC

June 15, 2026

5  out of  5
rating by Jeffson michée ISAAC
"Alessandra ,You are a good agent and I appreciate your work."
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Ana Nunez

June 12, 2026

5  out of  5
rating by Ana Nunez
"Eliana fue más que excelente, aparte de que habla español me ayudó detalladamente con el cambio de vehículo y se aseguró que entendía los cambios por ello en mi bill. Mil gracias por hacer un proceso que normalmente es estresante tan Plácido y rápido"
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William Ordoñes

June 12, 2026

5  out of  5
rating by William Ordoñes
"Eliana Steer, was nothing but great! Answer all of my questions and left me with a clear understanding specially with all the new systems State farm has now - she went far and beyond to make sure I understand to keep me from surprises THATS what's great customer service is!!"
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Osman Umanzor

June 12, 2026

5  out of  5
rating by Osman Umanzor
"Ms.Eliana Steer, thank you for your exceptional service, from questions to my renewal, to options to save without even asking!!! We dicussed premium and before I can complaint , she went on to offer me the discounts available to me to save!! Solutions given right away! Overall, Ken Dean Team will always exceed my expectations!!"
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Delva Rubb

June 11, 2026

5  out of  5
rating by Delva Rubb
"State Farm is awesome and I got good services from Nedija, she’s also awesome and a great agent"