Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sisi Figueroa

Sisi Figueroa

August 22, 2026

5  out of  5
rating by Sisi Figueroa
"Laila muchas gracias por toda tu ayuda"
Profile photo of Mami Lara

Mami Lara

August 22, 2026

5  out of  5
rating by Mami Lara
"Estoy muy contenta con Leyla y las muchachas gracias."
Profile photo of Lore m Rodriguez

Lore m Rodriguez

August 22, 2026

5  out of  5
rating by Lore m Rodriguez
"I cannot recommend Leyla enough! She is always so responsive, incredibly helpful, and goes above and beyond every single time I call. Recently, my insurance premium went up unexpectedly, but Leyla quickly figured out the issue—it turned out to be a missing course verification. She got it sorted out and fixed right away. Truly exceptional customer service"
Profile photo of Elliot Holmes

Elliot Holmes

August 21, 2026

5  out of  5
rating by Elliot Holmes
"Andrea Quinones thank you for everything. I know we went back and forth in email. But you stayed with me an gave me an awesome rate. If you need good service an insurance. Check out Andrea Quinones she will get you right"
Profile photo of Denia Zelaya

Denia Zelaya

August 19, 2026

5  out of  5
rating by Denia Zelaya
"Eliana Steer was exceptional nothing less than what I expected from such a great agency ! I would recommend anyone, it’s hard to find now a days the customer service this company exceeds!"
Profile photo of Nestor Melgar

Nestor Melgar

August 19, 2026

5  out of  5
rating by Nestor Melgar
"Thank you Ken Dean State Farm everyone always so helpful and knowledgeable but Eliana always meets my expectations which is why I always ask for her and she’s always just a call away, even if not available at the time she makes sure to give me a call back! Overall great team!"
Profile photo of Elmi Melgar

Elmi Melgar

August 19, 2026

5  out of  5
rating by Elmi Melgar
"Gracias a Eliana y todo el equipo de Ken Dean State Farm - siempre todos muy amables y listos en ayudar en todo lo que puedan! Siempre Eliana es una gran ayuda para mi en todo lo que necesito!"
Profile photo of Raymond Wilson

Raymond Wilson

August 17, 2026

5  out of  5
rating by Raymond Wilson
"Eliana was such a blessing in helping me find ways to save for my premium after an increase and she told me she will do anything she can to make sure to keep me and she did ! I have been with Ken Dean for 15 years and they never fail me!!!"
Profile photo of Mari De las Flores

Mari De las Flores

August 15, 2026

5  out of  5
rating by Mari De las Flores
"Estoy muy agradecida con Leyla! Me ayudó a ahorrar 30 dólares todos los meses y me explicó toda mi cobertura con mucha paciencia, a pesar de que solo llamé para hacer un pago. Muchas gracias, ¡recomiendo ampliamente esta compañía!""
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
Profile photo of Ron Fooley

Ron Fooley

August 14, 2026

5  out of  5
rating by Ron Fooley
"Ella fue superrrr !!!!"
We responded:
"Agradecemos sinceramente su reseña, Ron. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Grayson! "
Profile photo of Corliss Nixon

Corliss Nixon

August 13, 2026

5  out of  5
rating by Corliss Nixon
"Lisa Hogan provided great customer service and was very knowledgeable."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grayson. "
Profile photo of Tatyana Webster

Tatyana Webster

August 13, 2026

5  out of  5
rating by Tatyana Webster
"Eliana was nice and quick to assist!"
We responded:
"Thanks so much for the amazing review, Tatyana! We really appreciate your support here in Grayson. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Alma Ismail Husic

Alma Ismail Husic

August 11, 2026

5  out of  5
rating by Alma Ismail Husic
"I had a wonderful experiance working with Nedija as my insurance agent. She took the time to explain everything. Answered all my questions and made entire process easy . Shes always responsive and helpful. I really apprecialte her patience and excellent customer service. I highly recommend Nedija to anyone looking for reliable and knowledgeable + trustworthy insirance agent!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Sonic and Tails

Sonic and Tails

August 11, 2026

5  out of  5
rating by Sonic and Tails
"Eliana from State Farm in Grayson was wonderful to me. She was very understanding of my situation and extremely helpful. Thank you so much"
We responded:
"Thank you for the 5-star review, Sonic! We’re proud to serve the Grayson community and truly appreciate your support. "
Profile photo of Audrey Wilson

Audrey Wilson

August 10, 2026

5  out of  5
rating by Audrey Wilson
"Leyla was so kind and knowledgeable in assisting me in resetting my password to login to State Farm platform."
We responded:
"Audrey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grayson insurance team is always here and happy to help. "
Profile photo of Cynthia Rivera

Cynthia Rivera

August 8, 2026

5  out of  5
rating by Cynthia Rivera
"Excellent customer service with Eliana!! She was amazing!! She explained everything in details. She is very knowledgeable!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grayson. "
Profile photo of Tara Powell

Tara Powell

August 7, 2026

5  out of  5
rating by Tara Powell
"It is my pleasure to do a Google review for Lisa Hogan with Ken Dean State Farm Insurance agency. I am so happy because my auto and home insurance policy prices are great!!! No other agency or agent matched their services. I knew I had found a special agent and agency. Where people are better than AI. Its nice to feel valued and appreciated. They made everything easy. Thank you, Lisa and The Ken Dean State Farm Agency!!! Best Five Stars Ever!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Stacy Gordon

Stacy Gordon

August 4, 2026

4  out of  5
rating by Stacy Gordon
"Leyland Hernandez was amazing thank you for always will to assist me with all my needs. Thank you"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grayson. "
Profile photo of Ari Leibowitz

Ari Leibowitz

August 3, 2026

5  out of  5
rating by Ari Leibowitz
"Lisa Hogan did an excellent job in making sure I was getting premium coverage for the right price. She handled my new home purchase and bundle with my vehicle. She was willing to coordinate with mortgage processors and ensure she was relaying all important information. I would highly recommend working with Lisa."
We responded:
"Ari, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grayson insurance team is always here and happy to help. "
Profile photo of Lisa Wilson

Lisa Wilson

August 2, 2026

5  out of  5
rating by Lisa Wilson
"Leyla was absolutely AMAZING! I told her that if possible, I will request to speak to her every time I have a question or issue. She was patient and so very helpful. She is a true example of customer service."
We responded:
"Lisa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ken Dean’s Team—we are always here to help!"
Profile photo of Joseph Underwood

Joseph Underwood

July 30, 2026

5  out of  5
rating by Joseph Underwood
"From the get go, Alessandra was so pleasant to work with, taking the time to explain coverages, covering cost saving items without being pushy. When the quotes came back, I was even happier because it was less than what I was paying for a company I’d been with 8 years. Hands down give them a call because even though coverages are the same, working with someone who is patient, pleasant and knowledgeable makes all the difference."
We responded:
"Thank you so much for the 5 stars, Joseph! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of JoAnn Edwards

JoAnn Edwards

July 30, 2026

5  out of  5
rating by JoAnn Edwards
"Leyla was very knowledgeable,helpful, patient and kind!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Amira Salkic

Amira Salkic

July 28, 2026

5  out of  5
rating by Amira Salkic
"Nadia is very, helpful explain all details I definitely recommend her.Thank you I really appreciate it.Nadia you make my day.😀"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Luisa Figueroa

Luisa Figueroa

July 28, 2026

5  out of  5
rating by Luisa Figueroa
"I absolutely love the customer service I always experience when speaking to a representative at Statefarm. They are very attentive and knowledgeable, and always guide me in the right direction in choosing my policy. Thank you so much to all of the ladies who assist me over the phone."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of OmanniRadioShow

OmanniRadioShow

July 28, 2026

5  out of  5
rating by OmanniRadioShow
"I want to thank the Ken Dean team specially Leyla ,Lauren and Nedija. I been in this agency for years and I recommend 100% . Thank you Leyla and Laure you are the best"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grayson to know you had such a great experience with us. 
















"